Trainee experience at Visit Tampere Ltd
Getting started
Most BBA studies include a trainee period and so did my studies at Tampere University of Applied Sciences. I was lucky enough to land a position at Visit Tampere Ltd which is an expert organization for tourism, events and congresses in Tampere. My position was called marketing trainee and my trainee period lasted for five months from September of 2018 to January of 2019.
Content creation at Visit Tampere
My position as a marketing trainee was very interesting since I got to manage multiple different tasks. My main responsibility was to gather, sort and update information to Visit Tampere's official website by using WordPress Software. This meant for example reading through articles and updating information to them or checking the contact information of Visit Tampere partners. In addition, I also got the chance to create content to the website. For example, I created events for the Visit Tampere event calendar as well as wrote many articles about Tampere. Here you can find an article about How to spend four hours in Tampere which was originally written by me but I am sure it has been updated many times after it's release by my awesome coworkers at Visit Tampere. I also got the chance to be a part of building the Japanese translation page of Visit Tampere website. I built the blocks and grouped the Japanese articles to match the English version of the website.
Customer service in Tampere Tourist Information
Another main task I had as a marketing trainee was to be in charge of the Tampere Tourist Information. This service was meant for all tourist coming or planning to come to Tampere who needed help or had some questions about the subject. I answered these questions by email and phone in Finnish and in English. I also sent out brochures, flyers and maps to clients such as hotels and even to individuals who were keen to know more about Tampere.
Lending a hand in networking events
During my trainee period I also got to assist in some networking events. First off, I got to learn more about Visit Tampere and it's partners in the year's last Visit Tampere partners networking event at Museum Centre Vapriikki. There I was mainly a student in ave of such an event but I also run some errands and lend a hand during the event in various tasks. Almost as a finale to my trainee period I got the opportunity to assist at Visit Tampere's main event of the year Visit Festival, which was arranged at Tampere Hall (Tampere-talo). Visit Festival is also a networking event for professionals in the fields of tourism and event management. My main duty was to greet people at the registration desk and guide people to the right auditorium as well as help in other tasks that might pop up unexpectedly.
Feeling grateful
All in all my trainee period at Visit Tampere was very educational. It gave me the confidence to pursue my dream in the field of marketing. I am very grateful for Visit Tampere for enabling this experience as well as being part of my journey of becoming a marketing professional!
